Getting Started > Licensing > Update a Sentinel Key with CiUSAFE

Update a Sentinel Key with CiUSAFE

If your Citect SCADA system uses Sentinel Licensing, there may be times when you need to update your USB keys (for example, when you upgrade to a new version of Citect SCADA). To do this, you use the CiUSAFE dialog box.

To update a Sentinel USB key with CiUSAFE:

  1. Plug the key you would like to update in a local USB port.
  2. Open Citect Studio.
  3. On the Activity Bar, select Licensing from the menu.

    4. OR

    Click the Licensing icon.

  4. On the Sentinel Key Update panel, click Launch.

    5. The CiUSAFE dialog box will appear. (See below for a description of the CiUSAFE dialog box fields.)

  5. Retrieve the Serial Number for the key from CiUSAFE.
  6. Visit www.citect.schneider-electric.com/license-generator, and enter the serial number in the USB Key Serial Number field.
  7. Click Submit.

    8. If the key is validated, an authorization code will be generated.

  8. In CiUSAFE, enter the generated code in the Authorization Code field.
  9. Click Update.

    10. CiUSAFE will display a Return Code to confirm if the update was successful. See the table below for an explanation of the return code values.

ClosedCiUSAFE Dialog Box Fields

Serial Number

The serial number of the attached hardware key. If it does not appear automatically in CiUSAFE, you can read the number from the label on the hardware key. You need to enter the serial number into Schneider Electric's online License Generator to update the key.

KeyID

Each time you launch CiUSAFE, a Key ID will display in the KEYID field. You might need to provide the Key ID plus the serial number when updating the hardware key. This depends on the status of the key in the Citect SCADA license database, and you are prompted if the Key ID is required. Click Save KeyID to save the Key ID and serial number to a text file, which you can refer to when visiting the Schneider Electric web site.

Authorization Code

To update the hardware key, enter the 106-character authorization code. You are asked for this code once you have entered the Key ID and serial number, and your license and Customer Service agreement have been verified. Click Update to update your hardware key.

Return Code

The Return Code indicates the result of the key update:

0

The key was updated successfully.

1,3

Either the KeyID or the Authorization code you entered is invalid.

2

Either the KeyID or the Authorization code you entered has been corrupted.

4,16

Either the KeyID or the Authorization code you entered is invalid.

9

No hardware key could be found.

See Also

Licensing

Published June 2018